How Booking Buffers Work

Booking buffers create extra unavailable time around rental bookings. They are useful when a garment cannot safely be booked back-to-back.

Why use a buffer?

Dress hire businesses commonly need time for return postage, cleaning, garment checks and preparation before the next customer receives the item.

How buffers affect availability

When a rental is created, the booked rental period is unavailable. Any configured buffer is also considered when the app calculates whether another booking would overlap.

Choosing a buffer

Your ideal buffer depends on your fulfilment model. Pickup-only businesses may need less time than stores using nationwide shipping. Allow enough time for realistic returns and cleaning rather than relying on best-case delivery times.

Before shortening a buffer

Check upcoming bookings first. Reducing turnaround time can make dates appear available closer together, so confirm your operations can support the change.

Tip: A sensible buffer is one of the simplest ways to reduce late-return conflicts and rushed changeovers.