Customer notifications help reduce manual messages by sending important rental information at the right stage of the booking.
Review your notification settings
Open The Dress Rental App and review the customer email notifications available for your rental workflow.
Keep the important details clear
Emails should make it easy for customers to understand their rental dates, product information and any relevant pickup, shipping or return instructions.
Use a consistent sender identity
Make sure your store name and branding are recognisable so customers know the message relates to their booking.
Test before relying on automation
Create a test booking using an email address you can access and review the messages that are triggered. Check formatting on both desktop and mobile.
Keep your store policies separate
Notifications can remind customers of important rules, but your full rental terms should remain available through your store policy URL.
Tip: Re-test your emails after making major changes to booking, delivery or rental settings so customer instructions remain accurate.
