DRESS HIRE BUSINESS GUIDE

Setting Up Pickup for Rental Orders

1 min read
Configure pickup as a rental fulfilment option and give customers clear collection and return instructions.
Dress hire business owner preparing a rental order in her studio
THE START-UP GUIDE

Pickup is useful for local dress hire businesses that allow customers to collect and return garments in person.

Enable pickup

Open your delivery settings in The Dress Rental App and make pickup available as one of your fulfilment methods.

Add clear instructions

Tell customers where pickup takes place, when the item will be ready and how returns should be handled. Avoid publishing sensitive residential details more broadly than necessary.

Coordinate pickup with rental dates

Make sure your customer-facing instructions explain whether collection happens on the rental start date or earlier.

Prepare upcoming pickups

Use your upcoming bookings to identify pickup orders and have the garment cleaned, checked and ready before the agreed collection time.

Test the option

Run through a storefront booking using pickup and confirm the selected method is captured with the rental information.

Tip: Consistent pickup windows reduce back-and-forth messages and make local orders easier to manage.

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