Help & Guides

Troubleshooting Double Bookings

Find the most common causes of conflicting rental bookings and check inventory, variants and offline reservations.

Rental Calendar Not Showing? Troubleshooting Guide

Troubleshoot a missing rental calendar by checking the product, Shopify theme, app blocks and product template.

Setting Up Rental Terms and Conditions

Add your rental policy URL and require customers to accept your terms before booking when appropriate.

Setting Up Customer Email Notifications

Configure and test customer-facing rental emails so booking details and important instructions are communicated clearly.

Managing Try-On Bookings

Manage upcoming try-on appointments, customer details, changes, cancellations and no-shows.

Setting Up Try-On Appointments

Configure try-on appointment duration, availability, notice periods, buffers and booking limits.